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Privacy Policy — How We Protect Your Information

We collect only what we need to run your account, process deposits via Touch 'n Go, GrabPay, Boost dan FPX, and keep the lobby secure.

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The Information We Hold and Why

i1mega444 Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

When you open an account we collect your contact details, payment method, and device information so we can verify deposits, process withdrawals, and keep your session secure. Payment data for Touch 'n Go, GrabPay, Boost dan FPX stays with the payment processor; we see only confirmation

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codes and transaction IDs. Game logs record your rounds and balances so we can settle payouts accurately. We store this data for as long as your account remains active and for the retention period local law requires after you close it. Where local law permits, you
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can request a copy of what we hold, ask us to correct errors, or delete your account. Cookies track your login state and device preferences; you control cookie settings through your browser. We do not sell your information to third parties and we share data only
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when local law requires disclosure or when a payment processor needs it to clear a transaction.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

PRIVACY QUESTIONS

How to Reach Us About Your Data

If you want to see what data we hold, correct an error, or delete your account, reach out through live chat or email and our team will walk you through the request. Most data requests are processed within a few business days once we verify your identity.

Team online

Live Chat

Open the chat window in the lobby and ask the agent to connect you with our privacy team. They will confirm your identity and start the request right away, handling corrections and access requests during the same session when possible.

Email Support

Send your request to our support address with your account details and the specific information you want to access, correct, or delete. We reply within two business days and guide you through identity verification before processing the change.

Account Settings

Log in and open your account settings to update contact details, change payment methods, or close your account entirely. Deletion requests go through a short verification step to protect against unauthorized access.

DATA SECURITY

How We Keep Your Information Safe

Your account runs on encrypted connections so login credentials and payment confirmations stay private between your device and our servers.

Encryption Standards

We encrypt account data, session tokens, and payment confirmations using industry-standard protocols. Your password never leaves your device in plain text, and we hash it before storing it so even our team cannot read it.

Cookie Management

Cookies remember your login state and language preference so you do not need to re-enter details every visit. Disable cookies in your browser settings if you prefer a fresh session each time; the lobby still works, you simply log in again.

Payment Data Handling

Touch 'n Go, GrabPay, Boost dan FPX transactions are processed by the payment provider. We receive only the transaction ID and confirmation status, never your full bank details or card number, keeping sensitive financial data out of our system entirely.

Retention Period

We keep account records and game logs for the period local law requires, typically a few years after your account closes. Once that retention period ends we delete personal data unless a legal hold or dispute requires us to preserve it longer.

Access Rights

Request a copy of your data through live chat or email and we will send a report showing what information we hold, where it came from, and how we use it. Corrections are applied within a few business days once we verify the change with you.

Deletion Process

Close your account through settings or contact support to start the deletion process. We verify your identity, settle any outstanding balance, and remove personal data after the legal retention period, keeping only anonymized transaction logs for audit purposes.

Privacy Policy FAQ

We collect your contact details, payment method, and device information so we can verify deposits, process withdrawals, and keep your session secure. Payment processors handle sensitive financial data; we see only transaction IDs and confirmation codes.

Request a copy through live chat or email and we will send a report showing what information we hold, where it came from, and how we use it. Most access requests are processed within a few business days once we verify your identity.

Log in to account settings to update contact details and payment methods yourself, or reach out through live chat or email for changes that need verification. Corrections are applied within a few business days once we confirm the change with you.

We delete personal data after the legal retention period, keeping only anonymized transaction logs for audit purposes. Contact support to start the deletion process; we verify your identity, settle any outstanding balance, and remove your information once the hold period ends.

We share data only when local law requires disclosure or when a payment processor needs transaction details to clear a deposit or withdrawal. We do not sell your information to advertisers, marketers, or other third parties under any circumstance.

Privacy Policy — How We Protect Your Information

How to Reach Us About Your Data

Live Chat

Email Support

Account Settings

How We Keep Your Information Safe

Encryption Standards

Cookie Management

Payment Data Handling

Retention Period

Access Rights

Deletion Process

Privacy Policy FAQ

01 What personal information do you collect when I open an account?

02 How do you use cookies and can I turn them off?

03 Can I see what data you hold about me?

04 How do I correct an error in my account information?

05 What happens to my data if I close my account?

06 Do you share my information with third parties?

07 How do you protect my payment details when I deposit via Touch 'n Go or GrabPay?

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